Builders – Frequently Asked Questions

FAQs to ask Builders Cheslyn Building Contractors

Here at Cheslyn Building Contractors, we undoubtedly get asked a lot of questions by potential customers. These questions range from the basics of the construction process to more complex technical issues. We’ve put together a list of the most frequently asked ones here…

1. Can you provide references?

This is one of the most common questions that potential customers ask builders. They want to know if you have experience in the construction industry and if you have completed similar projects in the past. Providing references is a great way to showcase our skills and expertise.

2. What is your specialty?

Some builders specialise in certain areas such as renovations, custom homes or commercial buildings. Understanding our specialty, will help customers evaluate if we are fit for their project.

3. Do you offer a warranty?

Customers want to know if the work that we complete is backed by a warranty. This provides them with peace of mind knowing that they are protected against any issues or defects with the workmanship.

4. How long have you been in business?

Customers often want to know how long have we been in business to ensure that we have a track record of completing projects successfully.

5. How do you handle changes to the project?

Sometimes, customers change their minds or want to add to a construction project beyond the original specifications. It’s important we address this from the starting point, so the customer knows how to adjust their finances for such changes.

6. Have you ever worked with an interior designer?

The customer may want advice on choosing fixtures, fittings, and decorations for their project. Having worked with interior designers in the past we can provide references to the customers.

7. Do you have experience working with my type of construction project?

Potential customers want to know if builders have worked previously on similar projects before.

8. Can you provide a detailed timeline for the project?

Customers want to know the expected timeline of their project to help plan their budget, schedule, and overall lives.

9. Do you offer financing options?

Construction can be expensive. Offering financing options or payment plans can be a selling feature for some customers.

10. What types of materials do you use?

Some potential customers will appreciate understanding the materials that will be used in their project. Not everyone is familiar with construction vocabularies so we try to present them in simple terms.

11. What type of insurance do you carry?

Having the right insurance in place protects both us the builder and the customer. Understanding this information provides clarity in the case of any problems.

12. How do you handle changes in construction regulations?

Construction regulations can change over time. Knowing how to handle these changes and adjust the project accordingly is crucial to keep things running smoothly.

13. Can you provide a detailed quote?

Customers want to know how much the project will cost. A detailed quote helps them understand the various components of the cost and they can determine if the project is within their budget.

14. Will you require a deposit?

Builders often ask for a deposit to cover initial costs. Customers want to know how much of a deposit to expect and when it is due.

15. Do you have a project manager on staff?

Having a project manager ensures the project runs smoothly, timelines are maintained and a direct contact for the customer to address any issues.

16. Do you require permits?

Builders may need permits for certain projects, and it’s important to ensure these are in place before work begins.

17. What is the payment schedule?

Customers want to know how much they will be required to pay and when. Having a clear payment schedule helps the customer plan their finances accordingly.

18. How do you handle any issues that arise during the construction project?

No project is without problems or setbacks. Knowing how the builder is going to mitigate and handle these issues provides comfort to the customer.

19. Will you handle the cleanup and debris removal?

Customers usually want to know what services are provided during the construction process: whether they can handle cleaning and debris removal.

20. Do you have online recommendations or referrals?

Before hiring builders, customers may want to see reviews or online recommendations. Providing online sources for these can give them an easier time finding the sources themselves.

These are just a few of the most frequently asked questions that we get asked by potential customers. By being prepared to answer these questions and more, we can establish a level of trust and confidence with  customers and create lasting relationships.

For further information on any building enquires, please contact us here.